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Nail Nest By ManaliCancellations & Refunds

REFUND AND CANCELLATION

Refund policy


Under normal circumstances, we do not allow any returns, exchanges or refunds except in special cases where the items are found damaged. For any return, exchange or refund request an uncut, clear, 360 degrees unboxing video from the opening of the courier bag/carton box to complete unboxing of the parcel must be sent within 24 hours of receiving the parcel to nailnestbymanali@gmail.com. Failure to submit proper evidence in time will lead to rejection of the return, exchange or refund request.

Returns, if applicable. 

No returns are allowed on final sale, except if flaws in end product are found, provided the original invoice is kept intact and the items must be unused and in the same condition that you received them. They must also be in the original packaging.

To approve your return, write to us at nailnestbymanali@gmail.com with in 24 hours of delivery with appropriate images and an uncut, clear, 360 degrees unboxing video from the opening of the courier bag/carton box to complete unboxing of the parcel. We reserve the right to reject return request without any prior notice.

If your return is accepted, kindly send your item to: Nail Nest By Manali, 109 Hari Marg, Civil Lines, Jaipur, Rajasthan, India, 302006.

Cancellation if applicable.

We only replace items if they are defective or damaged, provided the original invoice is kept intact and the items must be unused and in the same condition that you received them. They must also be in the original packaging.

To approve your exchange, write to us at nailnestbymanali@gmail.com with in 24 hours of delivery with appropriate images and an uncut, clear, 360 degrees unboxing video from the opening of the courier bag/carton box to complete unboxing of the parcel. We reserve the right to reject your exchange request without any prior notice.

If your exchange is accepted, kindly send your item to:  Nail Nest By Manali, 109 Hari Marg, Civil Lines, Jaipur, Rajasthan, India, 302006.

Refunds, if applicable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return and refund.

If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a period of 15 days. 

Late or missing refunds, if applicable.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at nailnestbymanali@gmail.com

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